Last updated: 25 January 2024
Effective date: January 25, 2024
Introduction
"MaituBox" is an application of exercise guidance and health services provided by Shenzhen MaituRabbit Technology Co., Ltd. (hereinafter referred to as "we" or "Maitu"). Wheat Rabbit attaches great importance to the protection of your personal information and privacy, and we will provide corresponding security protection measures for your personal information in accordance with legal requirements and mature security standards in the industry.
In order to provide better sports and health services, it is necessary to collect your basic personal information (age or date of birth, gender, height, weight), account information (avatar, nickname, virtual diamond), workout information (workout data and health data), application information (basic information of the app, application usage information, account login information, etc.), network information (operator information), device information (basic system information, device name, device identifier, system usage information, Android ID, etc.), and the data you actively upload.
MaituBox supports sharing your data with third parties for a more professional service. Please read the privacy policy of the third-party software carefully before you start the service. In addition, we will obtain your consent again before sharing the data. After you exit the "MaituBox" app, the app will still access the mobile phone sensor to obtain the pedometric data, and connect to the network to complete data synchronization, message receiving, device software update and log upload services.
Your MaituBox information contains sensitive personal information, and we will only upload it to the MaituBox server after you express your consent in the application.
In order to manage MaituBox data, we complete the registration and login functions of the account based on the account service, please ensure that you read and agree to abide by the privacy statement of the corresponding account before using the account, so as to understand and agree to the collection, use and sharing of personal information of the corresponding account. Once logged in, we will need to use your account information (nickname and profile picture) and basic personal information (gender and date of birth). Use nicknames and avatars to display in the app, and gender and date of birth to give you better exercise suggestions.
In order to manage your MaituBox device, we need to collect your device identifier, device hardware information, device usage information, system basic information and network information. This information is collected for the purposes of establishing Bluetooth connections, managing device configurations, completing software upgrades, displaying data sources, and counting device activations, and it is also used to improve the network connection experience.
When connecting to the MaituBox device of Shenzhen Maitu Technology Co., Ltd., "MaituBox" only provides a device upgrade method, and the device firmware version is provided by the manufacturer of the device, and the manufacturer is responsible for the version quality and upgrade results. Your device name, device identifier, and device usage information will also be uploaded to the server of Shenzhen Maitu Technology Co., Ltd. for activation statistics and wearable device problem analysis. For more details, please refer to the "Statement on Wheat Rabbit User Agreement and Privacy".
After the MaituBox device is successfully paired, the third-party application that interacts with the paired MaituWearable device through "MaituBox" can obtain the random identifier of your device (the pairing can be reset and is unique to each application), the device name, the hardware information of the device and the status (charging or in use) and other data.
When you use our services, we may automatically collect details of your use of our services and save them as relevant web logs. For example: your login account, IP address, browser type, telecom operator, network environment, language used, date and time of access, length of stay, and refresh records.
In order to manage your profile data and improve the accuracy of exercise data, we need to collect your personal data, including gender, date of birth, height, weight, exercise settings data. You can go to "Me" > "Profile" to fill in or modify it. If you do not provide this information, it will affect the accuracy of the calculation of sports data, but it will not affect your local use of the profile management function.
In order to provide a better experience function, the challenge function can match players online, and the opponent's avatar, nickname and other information can be seen when the match is successful, and the workout results are publicly visible.
Users can submit any problems through the "Feedback" function in the App if they encounter any problems during the use of the App. We need to get ANDROID_ID know who asked the question and respond to the answer.
In order to improve product quality and user experience, we need to collect your device identifier, basic system information, device usage information, system usage information and wearable device usage information, including the pages you open and the buttons you click in the app, and the functional operation of the app and device, which is used to analyze and count the usage of the device and the app, and improve the service and user experience. The above data is only analyzed as a whole, and will not focus on your personal information, and all relevant data will be deleted after the use is completed.
When there is a problem in the use of the app, you can give us feedback through the "Feedback" interface, and you need to enter your problem description and contact information. In order for us to solve the problem as soon as possible, we also need to collect system usage information, hardware information of the device, device identifiers, and basic system information. The logs and contact information you upload are only used for communication and problem locating, and will be automatically deleted after the data storage period expires. If you do not provide such information, the developer may not be able to solve the problem you encounter, but this will not affect your use of other features of the Service. In order to improve the quality of our services, we will collect device identifiers, device hardware information (such as device type, etc.), and basic system information (such as country code configuration, etc.) in order to push questionnaires from time to time to improve our products. The content of the questionnaire may require you to feedback some personal information, the collection and use of your personal information will be specified in the questionnaire and your authorization and consent, if you are unwilling to participate in the questionnaire, you can ignore the questionnaire push, which will not affect your normal use.
Storage permission: When you use functions such as exercise, sharing, or logging in to your account, you can choose to enable this permission to read or write app usage information, pictures, videos, and step count data. If you do not need such services, you can turn off this permission at any time, and this will not affect the use of other services.
Camera permission: When you connect your device by scanning the QR code, we need to apply for and obtain this permission from you in order to complete the photo shooting. If you do not need such services, you can turn off this permission at any time, and this will not affect the use of other services.
Location permission: When you need to connect the device boxing device, Android needs to get location permission to search for nearby devices, if you turn off the permission, Android will not be able to connect.
Bluetooth permission: Bluetooth permission is used to connect boxing equipment and communicate with the device for data.
Network permissions: Network permissions are used to obtain online exercise resources, save exercise results, PK, problem feedback, application error log collection, application version update detection, authorization activation, account login, etc.
Recording permission: Play music during boxing exercise, use recording to achieve rhythmic effect. If this permission is turned off, there is no rhythmic effect.
Access Device Information Status: Actually verifies the user's device information.
If you are a minor, your guardian is required to consent to your use of this application and agree to the terms of service of the relevant application. Parents and guardians should also take appropriate precautions to protect minors, including supervising their use of the App.
In order to make it more convenient for you to access, correct and delete your personal information during the use of the "MaituBox" application, and at the same time ensure that you have the right to withdraw the right to use your personal information, we have provided you with corresponding operation settings in the product design, you can refer to the following guidelines to operate.
After installing and logging in to "MaituBox", your personal information saved on the cloud will be automatically downloaded and synced to your phone. In the "MaituBox" app, you can view your nickname, profile picture, gender, date of birth, height and weight data in the "My" page.
You can modify and update your nickname, profile picture, gender, date of birth, height, and weight in the "My" page.
The above information will be transmitted to and stored on servers in the People's Republic of China.
We will only retain your personal information for as long as necessary to achieve the purposes described in this Statement, and delete or anonymize your personal information after exceeding the retention period described below, unless otherwise required by laws and regulations.
For the security of your data, your data will be bound to your account, and your MaituBox data will be encrypted and transmitted and stored in the "MaituBox" cloud server.
The questionnaire information obtained in the survey business and the device information obtained in the upgrade service will be retained for six (6) months from the date of collection, or your data will also be securely deleted when you delete your account.
Personal information obtained for statistical analysis and product improvement purposes in the User Experience Improvement Service will be retained for six (6) months from the date of collection.
Problems and suggestionsLog information obtained in the business for analysis and location: Logs are stored in the Wheat Rabbit server (file log server) for seven (7) days, and the data retention period except for logs is two (2) years.
Data about your participation in the Sweepstakes will be retained for six (6) months from the end of the Event, of which data relating to your participation in the Sweepstakes will be retained for a period of two (2) years.
If you have any questions or complaints about this Privacy Policy or personal information protection, we have set up a dedicated personal information protection department (or personal information protection specialist), and you can contact them through the "Questions and Suggestions" page, and we will reply as soon as possible. If you encounter any problems, you can also send an email to: service@maitufit.com
If you are not satisfied with our reply, especially when our personal information processing has harmed your legitimate rights and interests, you can also file a lawsuit with a people's court with jurisdiction, file a complaint with an industry self-regulatory association or relevant government management agency or other external channels. You can also ask us for information about the relevant complaint channels that may apply.
McRabbit will always collect and use your information in accordance with our Privacy Policy. For our privacy policy, please refer to the McRabbit Consumer Business Privacy Statement.
(a) There is no abnormal login in to the account within the last 1 month;
(b) the account is not involved in the complaint report;
(c) There are no unused rights and interests in the account, and if you still have unused rights and interests, the cancellation application will be deemed as your voluntary waiver of the corresponding rights and interests;
(d) you completely waive your right to retain or retrieve such data;
(e) The cancellation of the account does not involve any complaints, disputes, lawsuits, investigations by competent authorities, etc., and there is no real risk of litigation or adjustment as described above;
(f) The account does not have other obligations that should be performed in accordance with the requirements of laws and regulations but have not yet been performed;
(g) Delete the account-related data after 7 days after the account is cancelled, during which the account cannot perform any operations.
The account cancellation process is as follows: Log in to MaituBox APP - My - Settings - Account and Security - Account Cancellation, and we will verify your account information before you cancel your account. You acknowledge and understand that the cancellation of your account is an irreversible act;
You acknowledge and agree that after the account is cancelled, the consequences will include, but are not limited to, the following:
(a). You will not be able to rely on the account for any permission operations;
(b). You will not be able to log in to your MaituBox APP account with this account again;
(c). After logging, we will erase your data, and you will not be able to retrieve all the information and data you have stored and used under the account;
(d) Other consequences that may cause damage to your rights and interests or cause losses to you;